GEAR UP YOUR PBX

CUT COSTS, BOOST PROFITS

Affordable Price

Pricing based on simultaneous calls and not on the number of extensions

No per extension licensing

Eliminate interoffice call charge

Traveling sales people make free office calls

Save on monthly call costs

Call Center Solutions

Never miss a call

Agents can chat, video and call with your website visitors in real-time

Integrated Wallboard for real-time monitoring

Detailed reports of longest wait time and abandoned calls

SLA and Callback Statistics

Call Back option for customers not willing to wait

Listen in allows you to listen to a call without the caller or agent knowing

Hunt by Threes – Random & Prioritized

Train new agents during a live call with the whisper function

Agents making a mess of a call? Use Barge in to take over

Call Back – Callers can hang up and keep their position

Log agents in and out of queues

Round Robin

 
 
 
 

Stay Connected

Use your Extension from Anywhere

Easy to Configure and Manage

Scale up to thousands of lines and extensions without extra hardware

No additional training is required

Immediate Setup

Hassel-free

Quick to install

Easy to manage

No high upfront capital expenditure compared to traditional systems.

Plug and Play with IP Phones, Gateways & SIP Trunks

Automatic Configuration

Enterprise Grade Service

Feature-rich system including Interactive Voice Response (IVR). Quality and reliability without compromise.

Features such as Presence, Fax & Voicemail to email and instant messaging your employee productivity is bound to see an increase.

Also includes integrated, plugin-free web conferencing which includes advanced features for ultimate collaboration.

See the presence of colleagues

Deliver Faxes & Voicemail to Inbox

Web conferencing for all

Multiple Locations

OPTIONAL ADD-ONS : Save more when you call overseas with Marutel’s BEST IDD RATES International DID numbers to the following countries.

China

Singapore

South Korea

Malaysia

USA